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Keep a record of your ownership, with a receipt, if any problem arises.
We are committed to do everything to keep your TORZC wheels running in good condition.
Carefully read the instructions provided in this manual. Failure to follow any instruction in this manual may damage the product and result in an accident, personal injury or death. Please always remember that riding a bicycle involves potential danger for the rider and other road users, as well as the bicycle and its components. Rely on your common sense and avoid any unreasonable behaviour.
All TORZC wheels are the result of manual labour, deviations in pattern or surface finish are characteristic features of this procedure.
Intended usage
Any use other than that intended usage can cause accidents resulting in death or serious injury. All TORZC products have been designed and manufactured to be used on “racing” type bicycles specificed on paved roads. Any other use of this product is prohibited and may cause accidents, injury or death.
IMPORTANT SAFETY INFORMATION
Installation, repair qualification
Be advised that many bicycle service and repair tasks require specialized knowledge, tools and experience. Do not overstimaite your technical ability.If you have any doubts regarding any service/repair of the wheels, please take your bicycle to a qualified repair shop.
Lifespan inspection
The lifespan of TORZC wheels depends on many factors, such as mileage, riser size, used tires and riding conditions. Impacts, falls, crashes, or any improper use may compromise the structural integrity of the wheels and significantly reduce their lifespan. Some components of the wheels are subject to wear over time. Please have your wheels regularly inspected by a qualified mechanic for any cracks, deformation, signs of fatigue or wear. If the inspection reveals any deformation, cracks, imp marks, or stress makes, immediately replace the component.
Brake pad for the rim braking system
For wheels using a rim braking system, you must the proper brake pads for your rims. Use of improper or contaminated brake pads will lead to excessively high braking temperatures, which can cause premature rim wear and/or failure, which can lead to serious accidents.
TORZC tubeless-ready rims are designed for both tubeless and standard clinchers.
Rim/Tyre compatibility
TORZC rims are made with precision. If fitting a tyre on a TORZC rim is too easy, it may be too big, and this will have significant implications for safety. We recommend using only high-quality tyres that require the use of clincher tyre levers and a reasonable amount of strength to fit them. Using a tyre that is too high for the rim may cause the tyre to rupture unexpectedly and cause accidents, physical injuries or even death.
Fitting a clincher tyre
Incorrect mounting of the tyre may cause it to deflate, burst or detach suddenly and cause accidents, serious injuries or even death.
Fitting a tubeless tyre
To use TORZC safely and correctly, there must be a perfect seal between the rim and the Tubeless tyre. TORZC will not accept liability for the performance, quality or malfunctioning of a tubeless tyre.
Assembling a tubeless valve
Use only the original valve supplied by TORZC. Periodically check the seal of the valve and the entire tubeless system. To optimize the seal, we recommend changing the tubeless valve once a year.
Use of tubeless sealer
When installing tubeless-ready tyres, it is compulsory to use pierce-resistance sealers. Never use sealers containing alkaline substances.
Inflating the tyres
Incorrect tyre pressure could cause the tyre to rupture suddenly and unexpectedly and/or lead to a loss of control of the bicycle and cause accidents, injury or even death.
Riding a bike with an improperly installed wheel can allow the wheel to move or disengage from the bike, causing damage to the bicycle, serious injury or death to the rider. You must check and be sure both wheels are properly mounted to the frame before each ride. Misalignment can result in problems with bike handling causing danger.
It is critical that you:
Risk of accident due to damaged wheels
Risk of an accident caused by erratic riding behaviour or improper equipment
If you have a puncture, even if it is only tiny, replace the tyre immediately. A damaged tyre may burst suddenly, causing accidents, injury or death.
For the original owner of TORZC products, we warranty all our products against manufacturing-related problems or defects for 24 months. The warranty is not transferable and only applies to the original purchaser. If the item is not purchased from TORZC’s official online store, proof of purchase will be required with all potential warranty claims.
We do not warranty against failure or damage caused by misuse, incorrect installation, poor maintenance, using the product for purposes other than its intended usage, or alternation/modification of its components.
The warranty does not apply to damage to the products caused by a crash, impact, abuse of the produce, non-compliance with manufacturers specifications of usage or any other circumstances in which the product has been subjected to forces or loads beyond its design. For all these causes of damage, you may consider checking out our Lifetime Loyalty Program.
The warranty does not apply when the product has been modified; and does not apply when the serial number or production code has been deliberately altered, defaced or removed.
The warranty does not apply to normal wear and tear. Wear and tear parts are subject to damage due to normal use.
Register your warranty here.
Warranty Claim form here.
In no event shall TORZC or its third-party supplies be liable for direct, indirect, special, incidental, or consequential damages.